Sydney Novak
Director, Agency Operations - NJI
This was hands down THE BEST virtual event I have ever had the pleasure of participating in. When I saw this event, Immediately recommended it to my boss, and I'm thrilled to report that it was an absolute hit. Working on Standard Operating Procedures (SOPs) together was nothing short of fantastic.
Our agency is in a phase of growth, but it's just the two of us on the agency ops team. So, carving out dedicated time to learn the start and stop, steps, input/output/purpose technique together was incredibly valuable. We can't wait to apply this newfound knowledge to our team's operations!
One aspect of this event that I particularly loved was the idea of educating our colleagues to help us build out our SOPs together. As previously mentioned, there are only two of us on the ops team, and the prospect of creating all the SOP documents on our own can be quite daunting. However, if we can get others on board to participate in this "relay", we can collectively make a much larger impact! The potential for collaboration and efficiency is truly exciting.
THANK YOU LAYLA + TEAM!!!
A. C.
You guys are awesome!! Love how the content was broken up in very digestible pieces. Thanks!
Bruce
[SOP in a Day™️ was] nothing short of amazing.
Paula
[SOP in a Day™️] was awesome! Your [YouTube] videos are always super helpful and this was no different! Keep up the awesome work!
It finally made SOPs and how they relate to processes click for me!
A process having multiple SOPs and that those SOPs could be part of other processes if needed I think is my biggest takeaway and I'm implementing it right now!!
Corrine
So great! can't wait to share what I learned [at SOP in a Day™️] with my team!"
Batts Consulting
This event has forever reframed my approach to SOPs. I can see the phased approach with bite-sized segments is going to relieve me of a lot of stress. I LOVE the idea of the SOP swap - great for gaining insight.
Corrie
I'm no longer intimidated by SOPs and love how you teach to have the doer write the SOP in language that makes sense to them. I predict that the SOPs will actually not only be used, but updated on a regular basis.
I love your content and services and love how you've managed to make SOPs exciting. 🤓
I also appreciate that you made this virtual webinar affordable. This has definitely helped my confidence level in writing SOPs.
David
This was a VERY well done workshop. It was very helpful just to block out the time to create SOPs in a designated time slot. I was able to produce 3 SOPs during our time together and also gain familiarity with the ClickUp SOP template.
Sarah
This year we have been focusing on processes and SOPs, making sure we have every single procedure written down. This workshop was amazing with breaking it down step by step and reviewing what each phase actually means.