Principal

Evan Hickok

Corinne Allen

So great, can't wait to share what I learned with my team!

Bruce Bamboo

Abi Paine

Layla you are the bomb! Thank you so much for this training workshop.

Tasha Palmer

Thanks heaps! I've gotten a lot out of this. Glad I got up at 2am to join in live 😊

Nicola Costantino

Great job, as for any video you do, thank you!

Christine M

Going through the 3 phases actually helped me reduce the number of steps!

Ruth Maria

I think I know how to build the SOPs and can ask my staff to work on them! 

Justina Rosu

wow done, that was amazing. I had to chop down what I first thought would be the 'end', otherwise it was too long - great great strategy.

Head of Operations

Alexina Scheel

<blockquote>
 While I technically had an SOP for my process, it was trying to do too many things—and ended up doing none of them well. 
 My new SOP is simple, clear, and specific, and I actually feel confident training someone else to use it!
</blockquote>

Scott Denis

<blockquote>
 I saw firsthand how, with a few simple guidelines, SOP generation can be (almost) painless.
</blockquote>

Owner

Matt Baatz

<blockquote>
 [SOP Swap] made SOPs feel like less of a Sisyphean task and helped clarify what they are and are not for.
</blockquote>

Digital Marketer

Katrina Wang

<blockquote>
 This is going to really change the way we do SOPs and HOPEFULLY get them to actually be used.
</blockquote>

Process & Account Manager

Kristen Holdeman

<blockquote>
 I'm very grateful for [SOP Swap]. 
 The years of honing your craft shows and I believe it was expertly executed! 
 
 As a teacher at heart, I also appreciated the switch between lessons, hands-on and review, with the Q&amp;A, for such a well-rounded and fun teaching time! 
 
 Layla's direction and videos helped me in my process journey at the small business I work at. There were so few directions, of any kind, written down. What started as getting some of the technical instructions on paper quickly snowballed! 
 
 I've known things need to be altered a bit, to be more user friendly, and I feel this workshop gave me the direction and push I need to get those alterations started. 
 
 Plus, now I have some good tools for training anyone else that might eventually help me with all the SOPs we need!
</blockquote>

Jutta Koulen

<blockquote>
 I was right to FOMO about [SOP Swap]—I almost booked it twice. 
 I am much more confident to apply what I learned in the Workshop to my Tasks within the small Team I am currently working with in a Corporate setup.
</blockquote>

Becky Schneider

<blockquote>
 I’ve taken a lot—I mean A LOT—of trainings. 
 [SOP Swap] was by far one of the top courses I’ve ever taken.
</blockquote>

P Krishnamurthy

<blockquote>
 I was always postponing writing SOP for the next day and it never happens. 
 But when I created SOP during the training I got the structure, knowledge and experience to do it for my organization.
</blockquote>

Marius Loots

<blockquote>
 THANK YOU!!! [SOP Swap] was the fastest 3 hours ever while attending something online. Normally I feel half asleep. 
 You made it interactive, well broken down in short actionable steps. Well done! 
 I will certainly be re-watching this a few times to get every single bit of information I can. 
 Actually got me going to write a SOP!
</blockquote>

Nidhi Thapar

<blockquote>
 Best workshop (online or otherwise) I've attended in a long time! [SOP Swap] was valuable and thoughtfully structured. Can't wait to rewatch and share with my team.
</blockquote>

Danielle S

This was the most helpful business investment I've made this year! What else can I do with ProcessDriven? (first workshop)

Alex Harris

[ProcessDriven] did everything but write [my SOPs] for me! [SOP Swap] gave us a jumpstart on getting our processes set up in our practice!

Mackenzie Scott

[The SOP Swap™ workshop was] easy and hard at the same time! It's sobering to realize that SOPs should be 8 steps (and not cover the ENTIRE process) and awesome to learn how to sell this to our teammates.  Now I understand that SOPs are better as bites and overtime the process will illuminate.  

Kim Y

SOP Swap™ was fantastic - clear, simple, and well done.  Thank you so much!

Myriam

Thank you so much -- this [SOP Swap™ workshop] was extremely helpful.

I am waaaaay more confident with writing SOPs.  Thank you so much, ProcessDriven team [for the SOP Swap™ workshop]

Gord

I felt much more confident completing [SOP Swap™ workshop] and felt like I could hand the SOP to the appropriate staff.

Mark

I feel like my team can avoid my old perfectionist tendency to write really, really long SOPs [thanks to the SOP Swap™ workshop]

Ellen

SOP Swap™ content is going to be super helpful for relaying expectations to my team.  They were trying to write cookbooks, not recipes.  

Tawny

[SOP Swap™] was amazing!  Thanks for the incredibly helpful information and guidance!

Maximillian

Thanks for today's workshop [SOP Swap™] - very valuable, and I look forward to educating the rest of the team 💪

Verna

Thank you so much, [SOP Swap™] is very helpful

Carlos

Layla and the ProcessDriven Team are great!  All the content from [SOP Swap™] is really useful, and delivered in a light, fun, and yet, professional way.

Our CEO just left for two weeks and it was a breeze to handle thanks to Layla and team at ProcessDriven.

Dana

Seriously, [because of SOP Swap™️]  I can already see where I've been going wrong. For years. lol

Seriously.  I can already see where I've been going wrong. for years. lol

I feel like I have more direction on how to identify what SOPs I actually need and how to easily build processes that I can outsource quickly.  I think the value of the [SOP Swap™] workshop is really going to unfold over the next month.

Thomas

I loved this [SOP Swap™] workshop because it reinforces the need for what we are doing.

David

[SOP Swap™ workshop] worked really well and helped me to define some of the "well what about this"

Lightbulb moment: I can use the "carrot and the stick" for the SOPs to identify where my current SOP-related pain points are and help prioritize what SOPs I need to create, [thanks to SOP Swap™]

Anonymous

This [SOP Swap™] training was absolutely wonderful!!!!

Me and my team left [SOP Swap™] feeling confident that after a few years of false starts we could actually complete SOPs for most tasks.

[Thanks to the SOP Swap™ workshop], we are finally working on our SOPs -- REALLY working on, as in we are cranking them out. I personally got more done in 3 hours than in the previous 18 months (when I was writing a rambling, fairly useless, disorganized novela of an SOP).

I realized what my company has lacked after being in business for 22 Years by joining [SOP Swap™ workshop] 

Jane Caillio

This girl slapped me! 🙂↔️😠 With the truth about writing SOPs 

LOL, kidding aside! I just found a better way to write SOPs 🥳

Yesterday, I joined SOP Swap™ [workshop] by Layla Pomper of ProcessDriven.

Tbh, it's one of the workshops I've been looking forward to this SOPtember 😀

And it didn't disappoint!

I've been writing SOPs for our business and clients. 

I hate to admit it, but it's taking me hours to create them 😅

Most of the time, I'm putting it aside 💩
(I know... coming from a Process Specialist, right? lol)

But I know a lot can relate to that because I was with them last night (my fellow attendees) 🤣

I'm really happy that I joined. 💕

Thanks for showing me the better way to write our SOPs, Layla!

Realization:
Writing SOPs doesn’t have to feel like a tedious and time-consuming task. 😌

Brent P

[SOP Swap™ workshop] was incredibly helpful training.

Chris

 [SOP Swap™ workshop] was perfect and easier than I expected

Oscar

[The SOP Swap™ workshop] was a very simple and [the process] was easy to follow.

Sabrina

[SOP Swap™ has been] so helpful.  I feel like my brain is being retrained.

Sara

This [SOP Swap™] workshop showed me where I had some holes to fill

[ SOP Swap™ was a] very valuable training

Kim W

[SOP Swap™ has helped me get] ready to roll out process to the Team :)

Rob Catoe

You solved my paralysis analysis [with the SOP Swap™ workshop]

Sarah

This year we have been focusing on processes and SOPs, making sure we have every single procedure written down. [ SOP Swap™ ] workshop was amazing with breaking it down step by step and reviewing what each phase actually means.

This event has forever reframed my approach to SOPs. I can see the phased approach with bite-sized segments is going to relieve me of a lot of stress. I LOVE the idea of the SOP swap - great for gaining insight.

Corrie

I'm no longer intimidated by SOPs and love how you teach to have the doer write the SOP in language that makes sense to them. I predict that the SOPs will actually not only be used, but updated on a regular basis.

I love your content and services and love how you've managed to make SOPs exciting. 🤓

I also appreciate that you made this virtual webinar affordable. This has definitely helped my confidence level in writing SOPs.

This was a VERY well done workshop. It was very helpful just to block out the time to create SOPs in a designated time slot. I was able to produce 3 SOPs during our time together and also gain familiarity with the ClickUp SOP template.

Paula

[SOP Swap™️] was awesome! Your [YouTube] videos are always super helpful and this was no different! Keep up the awesome work! 

It finally made SOPs and how they relate to processes click for me!

A process having multiple SOPs and that those SOPs could be part of other processes if needed I think is my biggest takeaway and I'm implementing it right now!!

Director, Agency Operations

Sydney Novak

This was hands down THE BEST virtual event I have ever had the pleasure of participating in. When I saw this event, Immediately recommended it to my boss, and I'm thrilled to report that it was an absolute hit. Working on Standard Operating Procedures (SOPs) together was nothing short of fantastic.

Our agency is in a phase of growth, but it's just the two of us on the agency ops team. So, carving out dedicated time to learn the start and stop, steps, input/output/purpose technique together was incredibly valuable. We can't wait to apply this newfound knowledge to our team's operations!

One aspect of this event that I particularly loved was the idea of educating our colleagues to help us build out our SOPs together. As previously mentioned, there are only two of us on the ops team, and the prospect of creating all the SOP documents on our own can be quite daunting. However, if we can get others on board to participate in this "relay", we can collectively make a much larger impact! The potential for collaboration and efficiency is truly exciting.

THANK YOU LAYLA + TEAM!!!

Bruce

[SOP Swap™ was] nothing short of amazing.

You guys are awesome!! Love how the content was broken up in very digestible pieces. Thanks!