President

Dan Rennert

I was very skeptical about ProcessDriven during our first month. Even though we are a bit behind, I see the value. The challenge as we go forward will be to develop good practices and habits that keep us engaged in the HQ solution. I am already seeing benefits as far as getting things out of my head. 

Also, Creating an "HQ lite" for my personal stuff has also helped me stay organized with all the moving parts of buying a house, moving and fixing issues with existing house prepping for a sale. I can now see the structure. I was impressed when my complaint about not being able to see an overview was addressed by the creation of a new video. It was late for us, but it showed we were being heard. This was a rough project for us, however the end result is that we were introduced to SmartSuite and we have the HQ foundation that will help us moving forward.

 Ed Oyama

I'm a solopreneur who tried having a VA in 2023 (and ProcessDriven was super helpful!) but it was still a lot for me, hiring help for the first time, onboarding, systemizing… and in the end I was still figuring out what my core business was.
In 2026, I've been actually using ProcessDriven to train an agent that I've designed for myself. Its core role is the assistant role from the first part of Foundations (it can manage my easier emails and my calendar pretty well) and helping me identify all the pieces (nouns and verbs!) that exist in my business.
I'm pretty ADHD and I don't like writing but I like talking and the AI has been super helpful on that end. The key is just having a solid framework (yay ProcessDriven!) for us to build from. Almost every day, it tells me, "ah this is like what we were trying to do and we have a rough version but ProcessDriven is better here because…"
Keep it up! The AIs will do what the AIs do, but the source will just become clearer and clearer especially when it comes to buying into Foundations and especially real time with you and your team. That's the one thing they can only hope to copy, and it won't compare.

Operator

Kimberly Pita

Our space feels lighter, simpler, and more productive. We now have more of a flow which helps us get our work done faster!

What surprised me was how with some help, we can peel back all the "fluff" and get to the root, making our day-to-day work less overwhelming, for myself and for our team.

I'm so glad we chose to go forward with Guided. The assistance and answers to any questions that popped up I know saved me so much time and painted a more clear end-goal.

Owner 

Noelle Pickering

I essentially think we are changing the way our team works, and that is difficult! However, we are doing it with support, training, and someone to encourage us along the way. In one of the first videos, I recall Layla mentioning that everything we would learn is rather simple — and she was right!

The difference is that we are relying on a tried and true system and that gives me confidence to continue. As a founder, my focus is on so many other facets of the business that implementing a well established system comes as a huge relief!

This does require a time commitment, but I can tell that the systems we are putting in place are already giving me better insight into the business and will help our team to be more independent, productive, and clear in their work.

I am already seeing the benefit of getting out of the weeds to focus on what only I can do. Thank you, Layla and the ProcessDriven team!

Certified Safety Professional

Michael Vinci

I reviewed the 300 fully written SOP's.  That is a great reference. As I was reading the sample SOP's, I thought, "Wow, that's a great idea for an SOP." OUTSTANDING.

Anonymous

I was trying to manage tasks and responsibilities for a small team of three. We moved from Word to Notion to ClickUp, building basic task lists, templates, and SOPs — much of it inspired by ProcessDriven’s YouTube. I’ve been a fan for years.

 ProcessDriven Foundations™ gives me structure, constant aha moments, and has become the foundation for my own projects and personal endeavors. 

I now work at a large corporation that would absolutely benefit from this kind of process foundation. It’s absolutely worth it — especially if you’re serious about improving how your team operates.

I had my personal tasks and my team’s tasks scattered across meeting notes and individual chats in Microsoft Teams, Nifty, Microsoft To Do, and Evernote. No one was really managing our tasks except me, which was stressful.

 ProcessDriven Foundations gave me a clear vision for what our project management should look like. If you’re spearheading a revamp and streamlining how your team operates, ProcessDriven is essential. The course motivates and inspires you with key tactics based on work with over 2,000 small teams and shows you what to laser-focus on — and what not to (like all the story points, agile, Gantt charts, and other hoopla).

Mary Gallego

[Foundations] has been very helpful for documenting and organizing projects and processes, especially for our small team. It has been very practical and less bureaucratic.  

[Foundations] is worth a lot due to the clarity, simplification, and focus that small teams need to avoid the overwhelm and lead projects and documentation in a better way possible.  

Technical Consultant and Software Engineer

Reid H

[The Operations Review] is an opportunity to focus on the big picture and keep the ball rolling in the business to systemize operations and keep the ball rolling. This is a valuable exercise to do!

[Before Foundations] Everyone on my team was using ClickUp like a personal to-do list, and cross-functional projects were getting completely lost! It was a real mess. The react, improve, maintain pipeline, and moving toward as much shared structure as possible was a game-changer.  

No, you really couldn't Google this. No, you can't find it in a book. This is a useful, unique and yet widely applicable program.   

[Now] The team I directly manage is having the most efficient and focused quarter we've ever had! And habits are starting to spread out to the other parts of the organization.    

When I joined [Foundations], I was trying to fix the constant overwhelm of everything living in my head. Work was getting done, but it wasn’t structured, documented, or repeatable. I felt pressure to “keep up” as things grew, and I didn’t have a clear way to translate how the business actually worked into something others could follow. I needed a way to slow things down, make them visible, and turn chaos into something organized and sustainable.

The biggest impact is clarity. I now understand that systems aren’t about control or complexity — they’re about reducing mental load and making growth possible. I’ve started documenting how work actually happens, building SOPs, and creating a real foundation instead of relying on memory or tribal knowledge. Even when something isn’t perfect yet, I now have a place for it, a way to improve it, and a way to teach it.

If you’re expecting a quick fix or something you just watch passively, this isn’t that. But if you want to actually understand your business, reduce overwhelm, and build something that works without everything depending on you — it’s worth it. The value isn’t in finishing the course; it’s in how it changes the way you think about work, systems, and growth long term.

[The ProcessDriven Membership] has helped organize our team's tasks and goals. As a team who wanted to set routines to keep operations running smoothly, the advice and ideas from everyone [inside the membership] has helped us reach close to 100% completion of our set tasks. There are still more for us to do and learn but the idea of being able to organize everything is keeping operations in order.   

With [the ProcessDriven Framework], almost everything is kept in order. It allows the team to monitor results and keep operations running smoothly.   


Scott Brown 

I found myself binging on ProcessDriven [YouTube] videos, then all roads led to [joining] Foundations.  I regularly said out loud, if we had this our [previous] buinsess would have been so much more productive.

Imagine why you’re considering a change. Think about where you were a year ago, and what the last year has cost you.
Then overlap how much harder the change will be if you wait.    
You need to do this.

President/CEO

Dr. Brian Birch

[If you're on the fence about Foundations] Do it! I love the content, and the biggest bonus is an already built, tested, and optimized SmartSuite solution...for me, Foundations showed me two things:

1. It is much easier to invest in a completed project than to DIY it.  I had been trying to DIY my task management and other work in Smartsuite for the last year, by doing Foundations it pulled all the things together (connected some pieces that I had missed through my DIY process).

2. It gave me a tried and true tool (Smartsuite solution) that allowed easy implementation so it moved the theoretical to practical.

Founder

Jamie Elston

Process might be a ‘yawn’ topic for many, but it’s the backbone of any successful business. When your systems are clear and consistent, everything becomes easier — you get more time back, you reduce the noise, and you create space to focus on what actually moves the business forward.

I’ve been following Layla Pomper’s YouTube channel for a while now, and it’s become a genuinely valuable resource. Her tips are practical, easy to apply, and help demystify the whole world of workflows, automation, and operations. I’ve picked up countless nuggets that have made a real difference in how I structure things day to day.

If you’re keen to tighten up your processes or simply want to make your business run more smoothly, it’s well worth a watch.

Photographer & Educator

Sam Interrante

I hired Layla years ago to automate many of my processes, and she basically saved the sinking ship that was my business and set me up to start scaling. Hire her, and listen to anything and everything she says. 🙏


The framework and methodology is top-notch. Anyone can learn from it and apply it right away to great benefit.  

Principal

Evan Hickok

Corinne Allen

So great, can't wait to share what I learned with my team!

Jen Bessire

This was extremely helpful. I can definitely implement this process now. Thank you! You did great. 

I have never done an SOP and now I have 4!!! I am so motivated to streamline my business and put some processes in! I will come every year!

Bruce Bamboo

Abi Paine

Layla you are the bomb! Thank you so much for this training workshop.

Tasha Palmer

Thanks heaps! I've gotten a lot out of this. Glad I got up at 2am to join in live 😊

Nicola Costantino

Great job, as for any video you do, thank you!

Christine M

Going through the 3 phases actually helped me reduce the number of steps!

Ruth Maria

I think I know how to build the SOPs and can ask my staff to work on them! 

Justina Rosu

wow done, that was amazing. I had to chop down what I first thought would be the 'end', otherwise it was too long - great great strategy.

Justin M

Oh yeah, the ones I wrote before this were wayyyy to long. This is going to get me to finish the rest of them in much less time.

Head of Operations

Alexina Scheel

<blockquote>
 While I technically had an SOP for my process, it was trying to do too many things—and ended up doing none of them well. 
 My new SOP is simple, clear, and specific, and I actually feel confident training someone else to use it!
</blockquote>

Scott Denis

<blockquote>
 I saw firsthand how, with a few simple guidelines, SOP generation can be (almost) painless.
</blockquote>

Owner

Matt Baatz

<blockquote>
 [SOP Swap] made SOPs feel like less of a Sisyphean task and helped clarify what they are and are not for.
</blockquote>

Digital Marketer

Katrina Wang

<blockquote>
 This is going to really change the way we do SOPs and HOPEFULLY get them to actually be used.
</blockquote>

Process & Account Manager

Kristen Holdeman

<blockquote>
 I'm very grateful for [SOP Swap]. 
 The years of honing your craft shows and I believe it was expertly executed! 
 
 As a teacher at heart, I also appreciated the switch between lessons, hands-on and review, with the Q&amp;A, for such a well-rounded and fun teaching time! 
 
 Layla's direction and videos helped me in my process journey at the small business I work at. There were so few directions, of any kind, written down. What started as getting some of the technical instructions on paper quickly snowballed! 
 
 I've known things need to be altered a bit, to be more user friendly, and I feel this workshop gave me the direction and push I need to get those alterations started. 
 
 Plus, now I have some good tools for training anyone else that might eventually help me with all the SOPs we need!
</blockquote>

Jutta Koulen

<blockquote>
 I was right to FOMO about [SOP Swap]—I almost booked it twice. 
 I am much more confident to apply what I learned in the Workshop to my Tasks within the small Team I am currently working with in a Corporate setup.
</blockquote>

Becky Schneider

<blockquote>
 I’ve taken a lot—I mean A LOT—of trainings. 
 [SOP Swap] was by far one of the top courses I’ve ever taken.
</blockquote>

P Krishnamurthy

<blockquote>
 I was always postponing writing SOP for the next day and it never happens. 
 But when I created SOP during the training I got the structure, knowledge and experience to do it for my organization.
</blockquote>

Marius Loots

<blockquote>
 THANK YOU!!! [SOP Swap] was the fastest 3 hours ever while attending something online. Normally I feel half asleep. 
 You made it interactive, well broken down in short actionable steps. Well done! 
 I will certainly be re-watching this a few times to get every single bit of information I can. 
 Actually got me going to write a SOP!
</blockquote>

Nidhi Thapar

<blockquote>
 Best workshop (online or otherwise) I've attended in a long time! [SOP Swap] was valuable and thoughtfully structured. Can't wait to rewatch and share with my team.
</blockquote>

Danielle S

This was the most helpful business investment I've made this year! What else can I do with ProcessDriven? (first workshop)

Erik Brunn

It's a small investment that will provide the biggest ROI you will see, and can take your business to however big you want.

Co-Owner, Consultant, & PETPro Mentor

Ellen Yoakum

Every contractor that we've brought on the team has commented on how easily our space is navigated, how timely we are in getting things to them, and how easy it is to work with our team.

This is largely because your direction has provided us with a ClickUp space that works for our brains, makes sense, and has reduced our reliance on memory.

 Our team has had a huge reduction in cognitive load going to remembering to do the little admin type tasks, and coordination of client experience has never been easier.

We've knocked out multiple multi-person, multi-month projects with ease.

 Stop trying to reinvent the wheel. Someone in this community has been where you are, or has some creative way to help you change your approach. You need to be doing what matters to your business, not learning how to do auxiliary tasks that someone can help you outsource, or more efficiently learn.

 I find the mastermind calls extremely beneficial. The live events are highlights of my week.

Operations Manager

Mallory Rook

[ProcessDriven Foundations] has given us a framework to organize our systems around and map them out clearly so we can put the right people in the right roles, identify holes in our process, and continue to build upon it as we are refining the systems within our business.
This is absolutely necessary as we grow and scale.

We tried lots of other programs that teach a similar framework of mapping out your systems and processes and [Foundations] has by far been the easiest to understand and implement.

We were really struggling to connect the dots with the other programs and they had confusing SOP organization structures that you had to hire someone on their team to maintain.

[Foundations] has none of that and [the] approach helps you connect each of your processes and systems to the purpose of the business. It helps you identify the processes and systems that are truly serving your business and the ones that are not.

Technical Project Lead & Web Developer

Aubrey Gonzalez

I think just learning the options for organization has been really helpful.

I have always felt like ClickUp was overwhelming, but I think with just a bit of thought and time, we can make it really work well for us.

I have watched several YouTube guides on ClickUp, but none of them really provide a practical guide that is as comprehensive as your [How to ClickUp] course.

Thank you, Layla!

Alejandro P.

I realized I was the bottleneck in my organization.

I wanted to learn how to create systems for specific areas of my business.

I think the Foundations methodology is gold—and the way Layla feels genuine and friendly makes it easy to keep going.

Conceptualizing the difference between core processes, systems, SOPs, and tasks was really helpful.

We have SOPs and well-defined processes for our service offering, but the rest of our business really hasn't developed procedures yet, and we were struggling with how to integrate it together.

The noun/verb exercise really helps non-operations folks visualize things.

I think it [ProcessDriven Foundations™] is definitely worth the investment!

Co-Director

Dr. J. Paul Pennington

The course laid a really good foundation. 

I got to a point where I needed something that worked, and the course [How to ClickUp] laid a really good foundation.

If I hadn’t known some of what Layla taught— how the hierarchy works, the processes —I would’ve fought a lot longer to get things working.

Now I’m using what I learned to support nonprofits and manage multiple Pride Month events.

It’s helping me keep promises and show up consistently for the communities I care about.

Director of Production 

Jim Werkmeister

THE SYSTEM WORKS!!!!

 We have been slowly building the system/processes/tasks and equipment that make it all work, then along came an employee who wanted to take a vacation and did. (Who do they think they are???) I would love to say it was a perfect week of bliss, ease, and amazing progress, but that would be a lie. It was, however, proof that the system (bus brain) does work. Tasks kept getting done, there was not crying, wailing or gnashing of teeth. We did learn a few tweaks to make it better, but it worked. A major win that won over a few Negative Nancy's on our team as well.

The value of ProcessDriven Foundations™ is outstanding — the community support, the course portal is inundated with so much information which is constantly growing, the team is super friendly and want to see you succeed, and the templates are great to get you going but also to see how things can be laid out differently according to your individual needs

The [ProcessDriven Foundations™] course is truly an eye-opener. It made me realize that I was on the right track all along — I just needed to find those missing links to make it work. Sometimes it was a bit like, 'Oh, huh, that's what I've been missing!' It also showed me how tricky it can be to put into words what I know is right and what I think needs to be done. Figuring out the WHAT, WHO, WHEN, HOW, and WHY around those important 'triggers' was surprisingly challenging, but extremely helpful. Really impressive and practical!

If you are not in ProcessDriven Foundations™ you are missing out.


If you think watching the youtube videos are good, then [ Foundations ] will blow your mind!

My boss and I are finally on the same page about how to systemize our business so we all work smarter and not harder. 

Run. Don't walk. It's 100% worth your time to invest in your people using [ProcessDriven's] system.

Ellen

The course content inside ProcessDriven Foundations™ is definitely worth the cost and then some, no question about it.  If you are not sure if it's right for you then perhaps your business (or headspace) are not yet ready, that's cool. Go get started on YouTube, fall in love with Layla's approach, regret not signing up for the course, and go sign up for the next one. 

I mean, I got up at 2am two days in a row during a tropical cyclone (hurricane for you northern hemisphere folk)... No regrets.

Abby

YouTube can be great, but a well-thought-out curated curriculum can't be beat. And if you think Layla delivers on YouTube, know that she brings even more to her signature training, [ProcessDriven Foundations™].

David

Layla and the PD team SO know their stuff. Not just the process knowledge sharing, but the hosting, presentation, support. Very clear communication of some complex concepts, ninja-level responsiveness to user support requests.

Danielle

The [ Foundations Bootcamp ] training has been amazing and I'm really impressed how easily it applies to any system and current build along with how helpful the team has been in the implementation to our existing task management structure.

We have a plan and a few of the things filled in to get us to a functioning business brain!

The templates alone are worth more than the cost of [ Foundations ] but the information, tactical hands-on practice, and feedback unique to each person is amazing. I definitely recommend having a team member join you and making time to debrief about how the concepts and tools apply specifically to your business.

Ashley

I'll say that while YouTube can provide helpful tips and insights, the ProcessDriven program offers structured, actionable guidance that's tailored to your specific needs. You won't just be passively consuming content; you'll have access to expert advice, a clear framework, and a community of like-minded individuals. It's not just about gathering information--it's about actually implementing it in a way that works for you. The value of the program is in the personalized support, accountability, and a system that helps you take consistent action toward your goals. So, if you're looking to make real progress and avoid the overwhelmed of piecing things together on your own, this could definitely be worth the investment!

Ashton Medina

ProcessDriven is more than a business, it is a full community! Whether you are trying to learn a specific software or want to join a network of business owners & operators from around the world -- ProcessDriven is the #1 (& only) choice.The skills you will learn are transferable no matter what industry you are in, & the connections you’ll make are invaluable!

 Layla [and the team] are trailblazing into an untapped space showing you not only how to systemize your business, but open up their virtual doors giving you a front row seat to see their real life personal experiences within the company. I’ve never seen anything like it, and I can’t imagine leaving this wonderful community I’ve found! If you’re on the fence or still window shopping - here’s your sign!! 

I’ve purchased all kinds of subscriptions, templates, & even ops group memberships… NOTHING & I mean NOTHING compares to ProcessDriven. 💚

Amy Demas

Using ClickUp is simple in concept but can be challenging to master without a guide. ProcessDriven's [courses] are helpful, easy to understand, and a game-changer! Thank you! This is a worthy investment if you desire to make ClickUp really work for you!

In a few weeks, I've made much more progress than for the whole year before.

Tony P

Amna A.

[How to ClickUp] has been so amazing.  You guys [at ProcessDriven] are an amazing resource. And actually responding to my questions, which I really didn't expect to happen...!

Jim W. 

Layla and her team care about my problems and see how they can help. Very respectful and valuable experience. It went so well. [...] I LOVE the one-on-one [consulting format]. What a wonderful experience.


Angela Garvin

From the everyday chaos in which I started [ProcessDriven] Foundations, I can now see an emerging sense of a valuable complete thing that I can (at some point in the future) manage from my dream flat overlooking the Seine in Paris 3 months out of the year...Foundations is the equipment that I needed to be able to believe in the realistic dream of the future of the business and my future self. Merci!

Alex Harris

[ProcessDriven] did everything but write [my SOPs] for me! [SOP Swap] gave us a jumpstart on getting our processes set up in our practice!

Mackenzie Scott

[The SOP Swap™ workshop was] easy and hard at the same time! It's sobering to realize that SOPs should be 8 steps (and not cover the ENTIRE process) and awesome to learn how to sell this to our teammates.  Now I understand that SOPs are better as bites and overtime the process will illuminate.  

Kim Y

SOP Swap™ was fantastic - clear, simple, and well done.  Thank you so much!

Myriam

Thank you so much -- this [SOP Swap™ workshop] was extremely helpful.

I am waaaaay more confident with writing SOPs.  Thank you so much, ProcessDriven team [for the SOP Swap™ workshop]

Gord

I felt much more confident completing [SOP Swap™ workshop] and felt like I could hand the SOP to the appropriate staff.

Mark

I feel like my team can avoid my old perfectionist tendency to write really, really long SOPs [thanks to the SOP Swap™ workshop]

SOP Swap™ content is going to be super helpful for relaying expectations to my team.  They were trying to write cookbooks, not recipes.  

We get so many compliments on our system and communication, and it's all thanks to Layla, team ProcessDriven, and ProcessDriven Foundations™️.

Tawny

[SOP Swap™] was amazing!  Thanks for the incredibly helpful information and guidance!

Maximillian

Thanks for today's workshop [SOP Swap™] - very valuable, and I look forward to educating the rest of the team 💪

Verna

Thank you so much, [SOP Swap™] is very helpful

Carlos

Layla and the ProcessDriven Team are great!  All the content from [SOP Swap™] is really useful, and delivered in a light, fun, and yet, professional way.

Our CEO just left for two weeks and it was a breeze to handle thanks to Layla and team at ProcessDriven.

Dana

Seriously, [because of SOP Swap™️]  I can already see where I've been going wrong. For years. lol

Seriously.  I can already see where I've been going wrong. for years. lol

I feel like I have more direction on how to identify what SOPs I actually need and how to easily build processes that I can outsource quickly.  I think the value of the [SOP Swap™] workshop is really going to unfold over the next month.

Thomas

I loved this [SOP Swap™] workshop because it reinforces the need for what we are doing.

[SOP Swap™ workshop] worked really well and helped me to define some of the "well what about this"

Lightbulb moment: I can use the "carrot and the stick" for the SOPs to identify where my current SOP-related pain points are and help prioritize what SOPs I need to create, [thanks to SOP Swap™]

This [SOP Swap™] training was absolutely wonderful!!!!

Me and my team left [SOP Swap™] feeling confident that after a few years of false starts we could actually complete SOPs for most tasks.

[Thanks to the SOP Swap™ workshop], we are finally working on our SOPs -- REALLY working on, as in we are cranking them out. I personally got more done in 3 hours than in the previous 18 months (when I was writing a rambling, fairly useless, disorganized novela of an SOP).

I realized what my company has lacked after being in business for 22 Years by joining [SOP Swap™ workshop] 

Jane Caillio

This girl slapped me! 🙂↔️😠 With the truth about writing SOPs 

LOL, kidding aside! I just found a better way to write SOPs 🥳

Yesterday, I joined SOP Swap™ [workshop] by Layla Pomper of ProcessDriven.

Tbh, it's one of the workshops I've been looking forward to this SOPtember 😀

And it didn't disappoint!

I've been writing SOPs for our business and clients. 

I hate to admit it, but it's taking me hours to create them 😅

Most of the time, I'm putting it aside 💩
(I know... coming from a Process Specialist, right? lol)

But I know a lot can relate to that because I was with them last night (my fellow attendees) 🤣

I'm really happy that I joined. 💕

Thanks for showing me the better way to write our SOPs, Layla!

Realization:
Writing SOPs doesn’t have to feel like a tedious and time-consuming task. 😌

Brent P

[SOP Swap™ workshop] was incredibly helpful training.

Chris

 [SOP Swap™ workshop] was perfect and easier than I expected

Oscar

[The SOP Swap™ workshop] was a very simple and [the process] was easy to follow.

Sabrina

[SOP Swap™ has been] so helpful.  I feel like my brain is being retrained.

Sara

This [SOP Swap™] workshop showed me where I had some holes to fill

[ SOP Swap™ was a] very valuable training

Kim W

[SOP Swap™ has helped me get] ready to roll out process to the Team :)

Rob Catoe

You solved my paralysis analysis [with the SOP Swap™ workshop]

Angela 

I feel like there are little connections forming in my brain, connecting all the pieces I’ve been learning from [ ProcessDriven Foundations™️ ]. It’s helping me frame my work in a much more structured way, which is invaluable as we grow.

Sarah

This year we have been focusing on processes and SOPs, making sure we have every single procedure written down. [ SOP Swap™ ] workshop was amazing with breaking it down step by step and reviewing what each phase actually means.