Mackenzie Scott

Easy and Hard at the same time! It's sobering to realize that SOPs should be 8 steps (and not cover the ENTIRE process) and awesome to learn how to sell this to our teammates.  Now I understand that SOPs are better as bites and overtime the process will illuminate.  

Kim Y

This was fantastic - clear, simple, and well done.  Thank you so much!

Myriam

Thank you so much -- this was extremely helpful.

I am waaaaay more confident with writing SOPs.  Thank you so much, ProcessDriven team

Gord

I felt much more confident doing this and felt like I could hand the SOP to the appropriate staff.

Mark

I feel like my team can avoid my old perfectionist tendency to write really, really long SOPs. 

Ellen

This content is going to be super helpful for relaying expectations to my team.  They were trying to write cookbooks, not recipes.  

We get so many compliments on our system and communication, and it's all thanks to Layla, team ProcessDriven, and Foundations

Tawny

This was amazing!  Thanks for the incredibly helpful information and guidance!

Sara

Maximillian

Thanks for today - very valuable, and I look forward to educating the rest of the team 💪

Verna

Carlos

Layla and the ProcessDriven Team are great!  All the content is really useful, and delivered in a light, fun, and yet, professional way.

Our CEO just left for two weeks and it was a breeze to handle thanks to Layla and team.

Dana

seriously.  i can already see where I've been going wrong. for years. lol

Seriously.  I can already see where I've been going wrong. for years. lol

I feel like I have more direction on how to identify what SOPs I actually need and how to easily build processes that I can outsource quickly.  I think the value of the workshop is really going to unfold over the next month.

Thomas

I loved this exercise because it reinforces the need for what we are doing

It seemed easier, because the SOP is so focused/simple

David

This worked really well and helped me to define some of the "well what about this"

Lightbulb moment: I can use the "carrot and the stick" for the SOPs to identify where my current SOP-related pain points are and help prioritize what SOPs I need to create

Anonymous

This training was absolutely wonderful!!!!

Me and my team left feeling confident that after a few years of false starts we could actually complete SOPs for most tasks.

We are finally working on our SOPs -- REALLY working on, as in we are cranking them out. I personally got more done in 3 hours than in the previous 18 months (when I was writing a rambling, fairly useless, disorganized novela of an SOP).

I realized what my company has lacked after being in business for 22 Years

Jane Caillio

This girl slapped me! 🙂↔️😠 With the truth about writing SOPs 

LOL, kidding aside! I just found a better way to write SOPs 🥳

Yesterday, I joined SOP in a Day by Layla Pomper of ProcessDriven.

Tbh, it's one of the workshops I've been looking forward to this SOPtember 😀

And it didn't disappoint!

I've been writing SOPs for our business and clients. 

I hate to admit it, but it's taking me hours to create them 😅

Most of the time, I'm putting it aside 💩
(I know... coming from a Process Specialist, right? lol)

But I know a lot can relate to that because I was with them last night (my fellow attendees) 🤣

I'm really happy that I joined. 💕

Thanks for showing me the better way to write our SOPs, Layla!

Realization:
Writing SOPs doesn’t have to feel like a tedious and time-consuming task. 😌

Brent P

Chris

Justin

Oscar

It was a very simple and easy to follow process.

Sabrina

So helpful.  I feel like my brain is being retrained.

This workshop showed me where I had some holes to fill

Kim W

Rob Catoe

Angela 

I feel like there are little connections forming in my brain, connecting all the pieces I’ve been learning. It’s helping me frame my work in a much more structured way, which is invaluable as we grow.

Sarah

This year we have been focusing on processes and SOPs, making sure we have every single procedure written down. This workshop was amazing with breaking it down step by step and reviewing what each phase actually means.

Gord J.

Laylas is a great teacher of concepts, is enthusiastic about getting her point across, and is not afraid to try new ideas herself.

Xandra Pendergrass

I never thought about anything like this before. In the past, I had a group of peers who had similar jobs at various firms and did what we did, and I loved it. Being alone...  I no longer have that. [If you are on the fence] I would tell you to try it for a couple of months just to see. I love having a virtual office. I like having people I can ping if there is someone in an area I need. I love the person who does the co-working in the park.

We decided to maintain our Foundations subscription. Your [ProcessDriven] communities and programs align with how we want to manage and operate our business. Since joining, we have revamped our SOP and Ideas areas. Our blog and podcast production processes have been finalized (as much as one can be), documented, and fully integrated into ClickUp. We created and are managing new employee onboarding. So far, your communication cadence and structure have been easy for me to integrate.


...the level of customer service has been amazing. 

Danielle Hendon

The course was super helpful. It helped me understand how to categorize the things in my mind on paper to get them done more efficiently and effectively! I feel like I need this in my personal life as well as my work!

Ivaylo

The course was very helpful for a new ClickUp user like me.

The [ION] coworking space is a really nice stand-in for a traditional office-type structure. I'm enjoying seeing other folx moving around, seeing what they are doing, and hanging out.

Simon

You will be 1000 times faster and you will prevent mistakes. It's a no brainer! [If I had a friend who was on the fence] I would force him to book 😂 

Agency Owner

Chantell Collins

One of the biggest investments I made into my business and professional development last year was the ProcessDriven Foundations™️ membership.

Pin Advertising Agency grew quickly from 2022-2023 and I wanted to:
🔗 streamline our operations
🔗 improve team communication
🔗 nurture a healthy and happy async remote environment. 

After spending that year following Layla Pomper's YouTube tutorials on improving processes inside ClickUp, I joined her membership.

We've all been there as online business owners, signing up for courses or memberships and then struggling to find the time.

But the PD team supports members to get the work done by offering:
〰️ Modules broken into manageable chunks,
〰️ Each module includes the estimated brain power needed,
〰️ Quarterly one-on-one calls with a PD team member,
〰️ An active forum and weekly challenges inside the Kajabi platform
〰️ Quizzes at the end of each module to test what you’ve learned.

Thank you to Sarah Barrow, PD Client Success Coach.

I’m happy to share that I’ve obtained a new certification: ProcessDriven Foundations from ProcessDriven!

More importantly, I've completely overhauled how we manage workflow within Pin Advertising. 

Everything feels calmer, smoother, and more scalable now.

Ashton Medina

After only two months in a completely new field & tasked with building an infrastructure that did not exist,  I'm now confident and equipped to leverage my knowledge & skills in any industry thanks to [ProcessDriven] Foundations & it's community. 💖


Launa K.

I found [Systemization Snapshot™] useful.  I think it was somewhat sobering to see the various markers that each question pointed to, spelled out clearly enough for us to be gaining a picture of where we *actually* are with regard to process. I also love the results page with the breakdown of various areas and how we measure up.

Senior Manager of Creative Services

Alexis Crabtree

As sole project manager and organization guru for my team, I always felt alone in my efforts to organize and streamline my team's projects — until I found ProcessDriven! So many helpful resources and incredibly relevant (and practical!) guidance/advice. The courses are really digestible and the forums were a great way to connect with people in the same situation as me! [...] Thank you Layla and the PD Team, y'all are awesome!

Ashton 

... Just stopping by to say how much I appreciate y'all & the whole [ProcessDriven] Fam 🤗 I've been a bit MIA from the chats & I miss you guys!! ( I'm currently on the lesson where I built a masterpiece [Workspace] thanks to PD, but need my humans to follow suite 😅....


Process Strategist and Data Nerd

Ana Natkins

I have enjoyed being a part of Layla's community and her method to systemizing businesses. She is a wonderful teacher and I constantly direct my clients toward her program (and will continue to). [....] I hope to always be an affiliate for her however! We need more of Layla and her team in the world. 

Just wanted you to know I appreciate a lot your content and the love you put in sharing what you’ve learned and applied over the years. Inspiring!

Juan

OMG, my head exploded with the High Support vs Low Support concept for Processes. [....] and thanks for the content, it is making a huge difference in how we think on operations and scalability.


Luis

I've had training, coaching, and support sessions for different aspects of my business (and different businesses) over the years. The common trait is that coaches or trainers are fixated on a method or formula that works for them. Sarah [my ProcessDriven Coach] listened to my particular needs and worked around them—this is outstanding!

Freelancer

Cody L.

The course/community helps you figure out the "why" behind the [ClickUp] structure in a more thought-out way that you can't find on YouTube.

Consultant & Owner

Barb Davids

The feedback I get for my specific scenarios is invaluable.

Startup Founder

Anne

What a true delight for me to have people who can really understand my thoughts and questions about all this!

Veteran & Former Member

[I] considered myself an 'expert' in organizational design & systems. But I'm learning so much from you and how to bring it all together... And specifically how to map the processes to the organization (and vice versa!) I wish I could go back [into the military] armed with this new knowledge. But at least it’s providing value to my own business and other organizations that I work with. Thank you!”

ProcessDriven Member

@Layla at ProcessDriven I have taken many courses. Thi sis amazing!!! Your presentation, members area, and your camera is off the charts!!

J.R. Rosado Cruz

Joined 2 days ago. You need to raise your prices. 😂

Owner

Abi Paine

The personal feedback alone is worth its weight in gold. It's like having direct access to the best parts of everything -- not JUST ClickUp but processes and systems. The depth of knowledge, care and feedback that you get is just unbelievable…

I honestly feel like I have made friends (who aren't Judgy McJudgepants if you're a little OCD)... And that's not even mentioning the course... 

This entire course/system/community is the best investment you will ever make. Hands down. It should be twice the price -- and knowing what I do now, I can honestly say I would pay it. Because they/it are worth it

Treda

I tried going down the YouTube rabbit hole, but didn't want to waste my time. [ With ProcessDriven ] I've got a basic framework in ClickUp.

[ If you're considering just DIY-ing with YouTube videos, ] no! Don't do it. You'll spin at your wheels because the information isn't in an order that will teach you in way that you can fully digest, plus you'll miss out on the personal feedback and community that will support your learning.

[ When ProcessDriven asked me what they can improve on I said, ] "I'm literally drawing a blank here, I'm blown away."

Ethan

[ ProcessDriven Foundations™ ] is not a "how to use the app" course.  It is a primer in management thinking and operational organisation / strategy.



Dean Knight

ProcessDriven goes beyond the tools that Clickup provides with a no b.s. approach to what the best practices are in Clickup. With a crackerjack support staff that offers amazing solutions to even the most daunting problems, a small business may face in trying to systematize their business using a project management tool.

Rebecca W.

I LOVE being able to learn through other people's questions [in Rapid Review during ProcessDriven Foundations™].  Sometimes I don't even realize I had the same question until someone else asks it. 

Also, it's just exciting to go from hearing Layla on YouTube videos to now hearing her chat live and having access to her.  It feels like meeting a celebrity :D

Cooper Miller

Do it!  Much better than ClickUp University

Christina Ge

Enjoy what I am learning so far!

I am in Module 3 and totally enjoy what I've learned so far. Without ProcessDriven, I would never be able to figure out how to manage everything in ClickUp.

Big Shout Out to the whole team. Fantastic job! 👏🏆🚀

Mitch McCauley

I went through this course previously and am going through it again because of how awesome it is. Reaching step 4 as a business owner is a complete game changer and having this course made is 10X easier. If you're reading this...I promise you it's worth it!

Chantell Collins, MBA

Your content has helped me reimagine the way we manage our team's workload. Thank you! 

Stephanie P.

Take it- this has seriously changed my life to understand and utilize Clickup. 

I am the owner of a cleaning service with a staff of around 30. I also do consulting to other cleaning service owners. To keep both of these worlds organized and with nothing slipping through the cracks was something I was deeply struggling with. We already utilized clickup  for some aspects of the business, but I was not personally using it for my responsiibilities. 

I devoured this course over a weekend, and my brain could not stop thinking about all the ways I could utilize ClickUp for myself. Layla's teaching style is SO understandable and easy to digest, and the course is laid out in manageable chunks. Now, I am obsessed with their Youtube channel and all the amazing content they put out. This year is going to be my best ever. Thank you so much to the whole team! 

Milind

Just an appreciation post for what you have done with ""How to Clickup""

You have basically summarised all the basic problems i was facing and had no idea on how to ask these questions and to whom!

I'd be finished with ""how to clickup"" today how do i enroll for the advanced version?

Again, Kudos to you! Probably the best investment i have made so far in my entire life on multiple courses I have purchased.

Milind G.

As i move forward in the course, I'd like to start calling you Clickup God! @Layla at ProcessDriven

Michele

I'm so thrilled that I found you guys because I have done probably 80% of the ClickUp tutorials and other YouTube videos for countless house. 

Still I wasn’t getting what I wanted on effective strategy and efficient setup, until I finally found the extensive ProcessDriven YouTube channel and website with a ton of freebie resources. 

And I said to myself....'this company gets the big picture of systematizing and knowing what's important and what's not'. I also like how they specialize in smaller size businesses and entrepreneurs. 

Whew, solution coming for me soon and I'm so thrilled to be part of this program and even after the first week, I’m so much farther ahead and not wasting time and struggling on trial and error. Huge appreciation!!!!

Thank you so much Layla & the ProcessDriven team, this has been such a helpful and fun (yes, I’m a nerd ;) course!!

I started Foundations on the previous version and decided to start over for a refresher when you launched this latest version and I’m glad I did! 

It’s been a year since I started implementing some of the lessons Ive learned from the course and my team is operating so much more efficiently now! 

So thanks again! 

Grateful Lawyer

I am learning how to Process Map processes in my business. I'm starting a new law practice, and it turns out that process mapping is the key to being able to offer flat fee services. 

I joined to be able to better organize my ClickUp workspace, but having learned to process map in the membership was an unexpected bonus and has put me way ahead of the curve. 

I may be back for a brush-up! 😉 

Sara Edwards

Thank-you for Foundations - it has been brilliant! I see the time invested now as time saved in the future.

Katalina Euraque

DO IT! Totally has changed my project management for work (for the better) and allowed me to feel comfortable with ClickUp in such a short time after trying to do it on my own for a year.

Grace

The responsiveness from staff has been invaluable... Thank you all for all of the work, responsiveness and interest in figuring all of this out...  I find the interaction with PD staff to be one of the most valuable parts of the membership.

Kiel Lindsey

I'm still working through the first course, but the content and instruction so far has been great!  I love how granular you get in the setup and settings, I can see tremendous value in getting everything setup correctly from the start.  

I'm really looking forward to getting into the process setup portion.

 I would like to say that I have found the Foundations course great, and am really looking forward to when my system gets up and running.

Kat Dingcon

I just want to say, I'm new here and ABSOLUTELY loving the team and the support.  

As a small business owner wanting to scale, I realized that there's no way to scale a system that's all in my head.  I'm 4 years into my business and finally getting into project management and actually documenting my systems.  This is all so new to me. 

The process has been so hard for me, but what has made it enjoyable is the support I'm getting from the team here at Process Driven.  So THANK YOU!!!

Co-Founder

Kristian Altuve

Thanks y’all! Big milestone for me. 

When I started this community i was the only one doing everything but it’s awesome having a team in place taking care of this and now transitioning into using ClickUp for Managing people vs Doing everything myself 🙂

Batts Consulting

This event has forever reframed my approach to SOPs. I can see the phased approach with bite-sized segments is going to relieve me of a lot of stress. I LOVE the idea of the SOP swap - great for gaining insight.

Director, Agency Operations

Sydney N

WE LOVE PROCESSDRIVEN! Prior to the event, we had recently tested your 'How to ClickUp Course' to determine if we should provide it for all new hires - and perhaps any current staff that are struggling to keep up with ClickUp basics. We are pleased to report back that we absolutely will. It's a fantastic way to help new hires ease into ClickUp seamlessly, before digging into the logistics of how our agency uses it.

Corrie

I'm no longer intimidated by SOPs and love how you teach to have the doer write the SOP in language that makes sense to them. I predict that the SOPs will actually not only be used, but updated on a regular basis.

I love your content and services and love how you've managed to make SOPs exciting. 🤓

I also appreciate that you made this virtual webinar affordable. This has definitely helped my confidence level in writing SOPs.

I am honestly not sure [what could be improved]. I liked how interactive the entire workshop was and how Layla took the time to answer as many questions as possible while still covering all of the scheduled content. 

The three hours were very engaging and packed full of information. I cannot believe how fast the time went by and the value that was offered. It was one of the best trainings I have participated in lately.

This was a VERY well done workshop. It was very helpful just to block out the time to create SOPs in a designated time slot. I was able to produce 3 SOPs during our time together and also gain familiarity with the ClickUp SOP template.

Danielle

I have never done an SOP and now I have 4!!! I am so motivated to streamline my business and put some processes in! I will come every year! 

Paula

[SOP in a Day™️] was awesome! Your [YouTube] videos are always super helpful and this was no different! Keep up the awesome work! 

It finally made SOPs and how they relate to processes click for me!

A process having multiple SOPs and that those SOPs could be part of other processes if needed I think is my biggest takeaway and I'm implementing it right now!!

Sydney Novak

This was hands down THE BEST virtual event I have ever had the pleasure of participating in. When I saw this event, Immediately recommended it to my boss, and I'm thrilled to report that it was an absolute hit. Working on Standard Operating Procedures (SOPs) together was nothing short of fantastic.

Our agency is in a phase of growth, but it's just the two of us on the agency ops team. So, carving out dedicated time to learn the start and stop, steps, input/output/purpose technique together was incredibly valuable. We can't wait to apply this newfound knowledge to our team's operations!

One aspect of this event that I particularly loved was the idea of educating our colleagues to help us build out our SOPs together. As previously mentioned, there are only two of us on the ops team, and the prospect of creating all the SOP documents on our own can be quite daunting. However, if we can get others on board to participate in this "relay", we can collectively make a much larger impact! The potential for collaboration and efficiency is truly exciting.

THANK YOU LAYLA + TEAM!!!

Bruce

[SOP in a Day™️ was] nothing short of amazing.

Corrine

So great! can't wait to share what I learned [at SOP in a Day™️] with my team!"

A. C.

You guys are awesome!! Love how the content was broken up in very digestible pieces. Thanks!

Startup Founder & Happy Client

In the Foundations, the process org chart part of the Foundations changed how our business works. 

What was before just a “start up with no systems and only the 'founders’ knowledge’ ” grew from 6 to 12 full time employees in one year, with systems and processes in place so that we are now able to manage multiple part-timers and volunteers as well as having a plan for major business expansion in the near future.

What this course taught me is not only the how-tos of ClickUp, but the skills in business and human resources management that is realistic, efficient, and effective, because through learning how to apply them on ClickUp, I learned how a “system” works and is felt from the leadership down to the smallest tasks of each staff.

Layla's efficiency and humor in her videos were always an inspiration - they were the source of learning, and encouragement when I needed it because they are so full of positive energy.

Lisa Alvarez

I have some processes mapped out with links to the resources I need to complete the task. This helps me even though I don't have a team. I would say it's most valuable if you have a team. But it's also valuable if you're a solopreneur and looking for a foundation on which to build your business.

Dannielle Spencer

....just to share a win for me... 

I bought ProcessDriven in January and it was super enlightening on just organizing the "brain" of our business.  

I had been working really hard for a long time on detailing out our onboarding process which is intense because as an accounting firm we collect so much documentation and there are so many little things to check in the bookkeeping and in all kinds of different 3rd party software that plugs into the Xero or Quickbooks accounting software that we use.  

I am getting down to having full training guides completed for each of our major delivery processes, plus walkthroughs and templates of all the different tasks that a client could have.  It's SO much more organized and I'm feeling like I can finally, finally grow my business beyond me without having to worry that we'll lose clients or affect our reputation because things get lost in the sauce.  So thank you!

Happy Graduate

[ProcessDriven Foundations™ ] was incredibly helpful at getting our email-and-spreadsheet-driven company of 3500 systematized and operating more efficiently and quantitatively....

Sonia Roselli

Love having this place as a resource as we build our internal processes. Invaluable!

Our business grew exponentially with the business aspects covered in Foundations.

Bastian Fellenberg

I'm so impressed by the quality you provide and the marketing you are doing... Just top!